Hear from some of our satisfied customers, posted on
Angie’s List,
(an unbiased ratings and reviews site):
View Pdf of Angie's List reviews
Some Angie's List Highlights:
Report Date: March, 2008,
Work Done: Yes,
Hire Again: Yes
Approximate Cost: $550.00
Description Of Work:
Wayne was right on time. He is a courteous and thorough home inspector. He was able to detect hidden roof leaks and most importantly, he saved our lives by finding an existing gas leak today!!!! The gas company was immediately called and fixed the leak while Wayne was still there. WOW. This was worth every penny! We were lucky today and thanks to Wayne, we are alive! Both our cats warmed right up to him so one can always tell something about people when animals find them friendly.
Member Comments: Grrrreat!!
Report Date: June 2008, Work Done: Yes,
Hire Again: Yes
Approximate Cost: $550.00
Description Of Work:
The condo that I was looking to purchase was inspected by Wayne Robbins, the owner of Pro-Tech Consultants. Wayne was very thorough and professional throughout the whole inspection. The next day he provided me with a detailed inspection report that was complete with explanations and photos of the issues that he came up against. Wayne gave me the leverage that I needed to negotiate the price of the condo and he saved me thousands of dollars! I would recommend him to everyone, he is a very good home inspector.
Member Comments:
The inspection went very well. It took about 2 1/2 hours because Wayne is very thorough. After the verbal consultation he wrote up a report detailed comprehensive report that I received the next day. No check list here....the report covers all the issues that my condo had in detail. Wayne answered all of my questions and gave me the confidence that I needed for my purchase.!
Report Date: March 2008
Work Done: Yes
Hire Again: Yes
Approximate Cost: $350.00
Description Of Work: Wayne performed a home inspection on my new Condo in Cambridge, MA -- the cost was less due to not being able to test electricity, heat, water, etc.
Member Comments: I spoke to Wayne through email and phone to estimate the cost -- I'm buying a Condo which is not yet complete. Due to lack of being able to test water, electricity, heating and cooling systems, etc. -- Wayne was very kind to keep reducing his fees as the time spent was less. Despite not being able to check everything, I felt his estimates were accurate, his work exceptional -- I really learned a lot about my new home going through the process with him. I especially appreciated his technical savy -- I work in the Technology field. Wayne took digital pictures, and emailed me a PDF of his report (referencing the digital pictures, which he'd even enhanced with arrows, etc. pointing at issues). I even received the report the same day as the inspection! Due to being unable to check a number of things -- he explained to me what checking I should do before close -- and included this information in the report. Wonderful experience!
2008 Congratulatory Service Award Letter from Angie's List
Also, read some of Wayne's flattering emails:
Woburn, Massachusetts,
Jane R.
Hi Wayne -- just wanted to say thanks again for the home inspection you did for us on Lexington Street in Woburn on Friday (7/22).
Also, I wanted to let you know that as a result of your inspection report, we were
able to get the house for over $5,000 less than our original offer.
We will be purchasing a townhome in the not to distant future, and will not hesitate to give you
a call when we need a home inspection on that property. I will keep your card on file and will happily
recommend you to any friends that have a need.
Thanks again,
Jane R.
Cambridge, Massachusetts,
Gordon & Katie W.
“We were first-time homebuyers with absolutely no experience or knowledge of what to look
out for when buying real estate. Wayne did an incredibly thorough inspection of the house we purchased
and unearthed several potential problems that we, or a less diligent home inspector, would have definitely
overlooked. In the end, in addition to the peace of mind that his exhaustive inspection gave us, the
professionally compiled report that he prepared based upon his findings more than paid for itself by
virtue of the negotiating leverage that it gave us with the seller. Considering his help in making the
biggest financial investment of our lives, Wayne’s services were worth every penny.
"
David
Wayne,
Thanks very much. We were very impressed by your thorough and careful inspection, and by your willingness to explain things to us so clearly as you went along. The report is excellent as well. You can be sure that we will give you the highest recommendation!
Best,
David
Brookline, Massachusetts,
Dr. S.R.
Wayne, I just want to say that I'm very impressed. I have never seen a report this comprehensive and your service is remarkable! I should buy more houses just to be able to use you again. I'll be in touch if any questions arise, but it all looks pretty clear."
Boston/Dorchester, Massachusetts, Walter H.
"Thank you Pro-Tech for doing a great job under tight time constraints! Due to a long negoitating
timeline, we only had 2 days for the home inspection that Wayne recently completed. Wayne was able to come
out on a Sunday morning and checked the house from attic to basement in 3 hours. Everything that was
noted alerted the seller's broker to the 'defects', resulting in a significant reduction in the sales price.
The inspection provided us with a to-do list which we are literally chipping away at! Thank you for the quick,
attentive and professional job!
(FYI -- I have and will continue to refer friends to you!)"
Cambridge, Massachusetts, Rao V. and Raja A.
"I am writing to say our big THANK YOU. As first time home buyers we feared almost
everything about the home we considered to purchase but only until we engaged you for our inspection.
We were quite impressed with your orderliness and the thoroughness of your job. The report you provided
us was easy to understand and at the same time exhaustive to include many items that most inspectors might
easily overlook. Keep up the Good Work !!"
Grafton, Massachusetts,
Jason and Jennifer S.
"Wayne Robbins inspected the multi-family home we purchased in Grafton. In addition to
being thorough, he was very informative and patient with all the questions we had as first time home buyers
looking to buy an older property in need of fixing up. His home inspection report is invaluable to
us now as we have begun the process of renovation. Many thanks!"
South End, Boston Massachusetts,
Juhani & Kaija P.
"Hi Wayne, I have downloaded the report and I am just printing it out. The first glance looks very good.
I will now read it thru very carefully. I appreciate very much your comments on the safety of the little one.
Those recommendations we definitely need to implement. I will be happy to pass the word around, as we
were again very pleased with the expertise and thoroughness you have showed. Best regards, Juhani"
Arlington, Massachusetts,
Jim M.
“Wayne Robbins of Pro-Tech Consultants did our home inspection when we moved into Arlington, just last month.
My wife and I think he’s great. He was available at a moment’s notice, and he was very friendly.
He could answer every question we threw at him, and there were a lot! He lives right here in Arlington.”
Watertown, Massachusetts, Carlos and Lisa C.
"Wayne was extremely thorough and gave us a comprehensive report of the condition of
our house. He raised some issues of concern that helped us get prepared, and we haven't had any unpleasant
surprises since we moved in. Thanks, Wayne!"
Boston, Massachusetts, Liz & Michael C.
“Just a short note to thank you for such a thorough home inspection. We truly appreciate it!
We decided not to buy the property, as the large ticket items needing repair were too large for what
we think we can comfortably afford. The house has sold. The last home inspector said the roof was fine, and
we can continue to live here . . . to see the roof leak!
Anyway, we are grateful for your good work and will call you again. Thank you!”
Arlington, Massachusetts, Steve and Dana
"Wayne, Thank you very much for working with us. Both Dana and I really enjoyed meeting
with you. We will review
the information further, however, I have read through it briefly and it looks like all the stuff we reviewed onsite. We will not hesitate to give you a call with any questions or if we need clarification. We both felt very confident with the job you did and we would not hesitate to recommend our friends to your company.
Thanks again, Steve and Dana"
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